The world’s largest travel-based social network TripAdvisor announced the winner of the 2015 Certificate of Excellence.
Rakvere castle received the award TripAdvisor® Certificate of Excellence 2015.
TripAdvisor recognizes establishments that have good service, are hospitable, and have received continuous positive reviews from visitors in their travel-based social network.
“We are glad that we received this high recognition and we also thank all the visitors who gave feedback about their visit to the castle in TripAdvisor, for there is nothing more important for us than the visitors’ satisfaction,” said Kaidu Tiirik, the development manager of the Foundation Virumaa Museums.
Tripadvisor Certificate of Excellence is based on the clients’ reviews and is, therefore, a noteworthy recognition of the work we are doing here. To be awarded the Certificate of Excellence award, an establishment has to be given four or more points out of five by visitors during at least twelve months. An accompanying criterion is the number of reviews posted during the last year.
“TripAdvisor is glad to
Rakvere Castle is one of the objects belonging to the Foundation Virumaa Museums and is an hour’s drive from Tallinn.
“TripAdvisor is pleased to honour exceptional hospitality businesses for consistent excellence. The Certificate of Excellence award gives top performing establishments around the world the recognition they deserve, based on feedback from those who matter most - their customers,” said Marc Charron, president of TripAdvisor for Business.